For the first time in Europe, VoIP provider Zadarma has integrated three leading AI-powered voice assistants. This major step opens new opportunities for businesses of all sizes to adopt AI technology in their daily communications. The integration represents one of the most significant milestones for Zadarma this year. AI voice assistant for business calls

With this new feature, companies using Zadarma’s free virtual PBX system and integration can route incoming calls directly to AI voice agents, just as they would transfer them to a human team member. These voice agents can handle a wide range of tasks, including answering calls, assisting customers, and transferring calls to a human representative when necessary. Whether your team is busy, offline, or unavailable due to holidays, AI agents help to manage communications.

The integrations work with existing virtual PBX infrastructure, and Zadarma provides detailed, user-friendly setup guides. It is accessible to anyone who wants to improve communication with customers or add an extra agent to the team without extra costs.

These AI voice agents are built on major conversational AI platforms. Businesses can adapt them to fit specific needs, tones, and communication styles. Each agent can be programmed with unique scripts and functions, making it easy to align with a company’s branding and workflow. Companies can create one AI assistant to handle inquiries from different departments.

Zadarma’s AI integration is flexible and easy to scale. It helps businesses save time by letting AI handle routine tasks. This reduces the pressure on staff and speeds up response times with no added charges.

This breakthrough unites two powerful tools—AI and telephony—making it easy to add voice agents to your workflow in clicks.

Zadarma eSIM services

As part of its expanding suite of telecommunications solutions, Zadarma now offers a global eSIM service, enabling travelers and remote workers to stay connected in over 150 countries without the need for physical SIM cards. The eSIM supports high-speed 4G/LTE data and can be activated instantly through a simple QR code scan. Users can choose from a range of flexible data plans — from short-term packages to annual options — all at competitive prices. While the eSIM provides data-only connectivity, Zadarma also allows seamless integration with its virtual phone numbers and VoIP services, creating a full-featured mobile communication solution ideal for modern digital lifestyles.

About Zadarma AI voice assistant for business calls

Established in 2006, Zadarma is a privately held VoIP provider operating globally. The company has offices in Bulgaria, the UK, Poland, and Spain. Zadarma manages seven data centers across three continents and seven countries, delivering reliable and trusted cloud communication solutions for both businesses and individual users worldwide.

Zadarma provides virtual phone numbers available in more than 100 countries, international calling, a cloud-based PBX system, CRM, integration with popular CRM systems, and a wide range of proprietary communication tools. Offering support in eight languages and multilingual technical assistance, Zadarma ensures connectivity for customers everywhere.