The travel, transportation, and hospitality (TTH) industry is at the forefront of economic growth, contributing over USD 11 trillion to the world’s GDP. With rapid advancements in generative AI, businesses are poised to modernize their tech stacks and leverage AI for enhanced productivity and profitability. AI innovation travel industry

Enter IGTx, a new business unit launched by IGT Solutions in partnership with AuxoAI, designed to drive AI innovation and transformation within the TTH sector.

The Genesis of IGTx

IGT Solutions, an EQT group company, has joined forces with AuxoAI to create IGTx. This collaboration brings together IGT Solutions’ expertise in data and digital infrastructure with AuxoAI’s innovative intellectual property (IP) and technology solutions. The goal? To revolutionize the TTH industry through AI-powered enhancements in customer service and operational efficiency.

Navneet (Nav) Taneja, with over 25 years of global experience in technology and business management, will spearhead IGTx. His extensive background with industry giants like Amazon and Infosys positions him perfectly to lead this innovative venture.

IGT Solutions’ CEO Katie Stein said, “The IGT Solutions and AuxoAI partnership brings together our strengths in digital infrastructure, application development, data engineering, and cognitive and generative AI under a unified business unit. IGTx, with its global team of hundreds of technology experts and industry leaders from Travel, AI, and core Technology sectors, will seamlessly integrate these capabilities to deliver impactful results at scale for leading brands.”

AuxoAI co-founder Amaresh added, “This strategic partnership to launch IGTx recognizes the critical role of vertical-specific AI applications in driving enterprise adoption. By combining industry-specific technology stacks and data models with innovative IP, we are equipping clients with a pragmatic approach to transitioning from legacy systems to modern AI architectures and experience-driven business models.”

IGTx’s AI-Powered Solutions

IGTx aims to leverage AI to improve customer service across the TTH industry. By integrating AI-driven solutions, businesses can optimize key processes such as reservations, lost baggage claims, and more. This not only enhances the customer experience but also drives operational efficiency.

With a workforce of over 25,000 professionals, IGT Solutions is set to empower its team through AI. IGTx’s solutions are designed to support and enhance the capabilities of employees, enabling them to deliver exceptional service and achieve operational excellence.

Leveraging Cutting-Edge Technologies

Digital, Cloud, and AI

IGTx will utilize the latest in digital, cloud, and AI technologies to provide organizations with improved operational efficiency and superior customer experiences. By integrating client data and intelligence, IGTx aims to create connected experiences and actionable operational strategies.

AuxoAI’s Damia Platform

A key component of IGTx’s strategy is the use of AuxoAI’s Damia platform. This enterprise AI studio accelerates time to value with AI-powered solutions, enabling businesses to transition from legacy systems to modern AI architectures seamlessly.

The Role of AI in the TTH Industry

AI is set to transform operations within the TTH industry by automating routine tasks and providing data-driven insights. This leads to improved efficiency and cost savings, allowing businesses to focus on delivering exceptional customer experiences.

The strategic partnership between IGT Solutions and AuxoAI recognizes the importance of vertical-specific AI applications. By combining industry-specific technology stacks with innovative IP, IGTx equips clients with a pragmatic approach to adopting AI and modernizing their operations.

A Unified Approach

IGTx seamlessly integrates the strengths of IGT Solutions and AuxoAI, combining digital infrastructure, application development, data engineering, and cognitive and generative AI. This unified approach ensures that clients receive comprehensive, scalable solutions tailored to their specific needs. AI innovation travel industry

IGTx boasts a global team of technology experts and industry leaders from the travel, AI, and technology sectors. This diverse team brings a wealth of knowledge and experience, enabling IGTx to deliver impactful results at scale.

Customer Success Stories

Optimizing Reservations

IGTx’s AI solutions have been successfully implemented to optimize reservation processes, reducing wait times and improving customer satisfaction. By automating routine tasks, businesses can focus on providing personalized experiences to their customers.

Streamlining Lost Baggage Claims

Lost baggage claims can be a major pain point for travelers. IGTx’s AI-powered solutions streamline this process, reducing resolution times and enhancing the overall customer experience.

Enhancing Claims Processing Workflows

Claims processing is another area where IGTx’s solutions shine. By leveraging AI, businesses can automate and optimize these workflows, leading to faster resolutions and happier customers.

The Future of AI in the TTH Industry

IGTx is committed to continuous innovation, constantly exploring new ways to leverage AI for the benefit of the TTH industry. This forward-thinking approach ensures that clients stay ahead of the curve and remain competitive in a rapidly evolving market.

IGTx aims to expand its partnerships with high-impact technology companies, further enhancing its capabilities and delivering even greater value to clients. By fostering a collaborative ecosystem, IGTx is well-positioned to drive ongoing innovation and growth.

Conclusion AI innovation travel industry

In summary, IGTx represents a powerful collaboration between IGT Solutions and AuxoAI, leveraging AI to drive innovation and transformation within the TTH industry. With a focus on enhancing customer service, empowering the workforce, and improving operational efficiency, IGTx is set to deliver impactful results at scale for leading enterprises.