Mobile leader Globe has launched its VoLTE (Voice over LTE) roaming capabilities, commencing with partners across Asia and the US. This innovative solution ensures that Globe customers can enjoy uninterrupted high-quality voice calls and text messaging even as foreign networks phase out their legacy 2G and 3G infrastructure.

As of July, Globe has brought VoLTE roaming to key destinations like Japan via Softbank, Australia via Optus, Hong Kong via CSL, Taiwan via Taiwan Mobile, Macau via CTM,  and T-Mobile & AT&T in the USA.

Italy is also in the pipeline via TIM and Wind.

VoLTE allows users to leverage LTE networks for high-definition voice calls, texts, and simultaneous mobile data usage without relying on older technologies. It provides uninterrupted connectivity, faster call setup, and the ability to use voice and data concurrently – all at no extra cost beyond regular roaming rates.

“Traveling abroad should not mean being cut off from life back home. With VoLTE roaming, Globe ensures that our customers stay fully connected wherever they are, whether making calls for real-time updates or receiving important text notifications such as OTPs from their most-used apps.  The last thing they should worry about is losing communication,” said Paula Rivera-Castillo, Head of Globe International Business.

Without VoLTE roaming capabilities, Globe customers may face connectivity challenges such as the inability to make voice calls and send text messages in countries that have phased out 2G and 3G networks.

To enjoy VoLTE roaming, customers simply need a VoLTE-capable device, an account provisioned for VoLTE, and an LTE signal from Globe’s roaming partners.

Customers are encouraged to check their device compatibility and enable VoLTE in their settings before traveling.

“Traveling abroad should be a delightful experience. With our rapidly expanding global VoLTE roaming footprint, Globe customers can focus on enjoying every adventure, knowing their mobile service has their back,” said Castillo.

Globe has also launched VoLTE roaming with inbound roaming partners in the Philippines, making the service available to travelers.

As mobile networks worldwide continue evolving, Globe is committed to staying ahead of the curve, proactively delivering cutting-edge solutions tailored to the changing customer needs and demands. The VoLTE roaming rollout underscores Globe’s innovative leadership in adapting to technological disruptions in the telecom landscape.

Steps on How to Activate VoLTE

To start making/receiving calls over LTE while abroad, switch VoLTE on your device settings. Data roaming is not required. Regular roaming calls and text rates will apply and there will be no additional charges for using VoLTE. LTE is only available for Prepaid if a customer has an active data roaming subscription.

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