In the past decade, robots have started stepping out of science fiction and into real life. And where better to meet these futuristic helpers than on your travels? Hotels around the world are using robots to enhance guest experiences in ways that are both practical and incredibly cool. Whether it’s delivering room service or greeting guests in the lobby, these robots are transforming the hospitality industry.

Let’s take a look at 10 of the coolest hotel robots around the world that are making waves—and maybe even stealing hearts.

1. Connie – The AI Concierge at Hilton Hotels (USA)

Meet Connie, Hilton’s AI-powered concierge named after the hotel’s founder, Conrad Hilton. Powered by IBM’s Watson, Connie is no ordinary receptionist. This petite robot interacts with guests, answering questions about hotel amenities, nearby attractions, and even restaurant recommendations. The best part? Connie learns from every interaction, becoming smarter over time. She’s like a walking (or rolling) travel guide who never gets tired!

2. Henn-na Hotel’s Dinosaur Receptionists (Japan)

If you thought checking into a hotel was boring, you haven’t been to the Henn-na Hotel in Japan. This quirky hotel is famous for its dinosaur receptionists. Yes, you read that right—velociraptors in bow ties! These animatronic dinosaurs check guests in, process their bookings, and even engage in small talk. It’s the perfect combination of humor, tech, and Jurassic-era fun.

3. Relay – The Room Service Bot by Savioke (Global)

Relay is a sleek, autonomous robot designed to handle one of the most common guest requests: room service. You’ll find Relay in several hotels around the world, from Aloft Hotels to boutique properties. Need a late-night snack or fresh towels? Relay zips through the hallways, delivering your items directly to your door. With its cheerful beeping and glowing lights, it’s hard not to smile when Relay arrives with your order.

4. Yobot – The Luggage Butler at YOTEL (USA)

Say goodbye to the hassle of dragging heavy suitcases around. YOTEL hotels in New York City and beyond have Yobot, a robotic luggage storage system. Guests simply place their bags in a compartment, and Yobot takes over, storing them safely until you’re ready to retrieve them. Watching this robot in action feels like stepping into the future of travel.

5. Pepper – The Multi-Talented Greeter (France & Beyond)

Pepper, developed by SoftBank Robotics, is one of the most adorable robots in hospitality. You’ll find her in hotels like Pullman and Novotel, greeting guests in multiple languages, answering questions, and even posing for selfies. Pepper is equipped with advanced facial recognition, which means she can detect if a guest looks stressed or confused and respond with empathy. It’s like having a tiny, compassionate host at your service.

6. Dolly – The Delivery Drone at Hotel Jen (Singapore)

Hotel Jen in Singapore took room service to the skies with Dolly, their delivery drone. Forget knocking; Dolly hovers outside your room window, ready to deliver everything from coffee to toiletries. While this service was introduced as a trial, it’s a glimpse into how drones might change the hotel industry in the future. It’s innovative, efficient, and undeniably cool.

7. LeoBots – The Cleaning Crew at Marina Bay Sands (Singapore)

Marina Bay Sands, a luxury hotel in Singapore, employs LeoBots, a team of autonomous cleaning robots that scrub floors, vacuum carpets, and even disinfect surfaces. They’re polite and efficient and even wish guests a pleasant day. It’s hard not to feel like you’re living in a sci-fi movie when a robot casually rolls past, keeping the place spotless.

8. HANNA – Your Cocktail Robot at The Grand Hotel Huis ter Duin (Netherlands)

Fancy a drink? At the Grand Hotel Huis ter Duin, you don’t need to wait for a bartender. HANNA is a robotic arm that mixes and serves cocktails with precision. From martinis to mojitos, HANNA can handle it all, and it’s mesmerizing to watch. You might even find yourself ordering an extra drink just to see her in action again.

9. Tumi – The Robot Bellhop at Aloft Cupertino (USA)

In Cupertino, California—home to Apple—Aloft Hotels introduced Tumi, a robot bellhop that delivers everything from snacks to toiletries. Tumi navigates elevators and hallways with ease, ensuring your items arrive promptly. With its sleek design and friendly demeanor, Tumi embodies Silicon Valley’s love for cutting-edge tech.

10. Robovie – The Shopping Assistant at Japan’s Kyoto Hotel

Staying at a hotel and forgetting your shopping list? Robovie, a friendly humanoid robot, has you covered. Found in select hotels in Kyoto, Robovie offers personalized shopping assistance, helping guests find local products, souvenirs, or even convenience store items. With its conversational AI, Robovie makes errands feel like a fun adventure.

Why Are Hotels Investing in Robots?

Robots aren’t just a gimmick—they’re solving real problems. They streamline operations, enhance guest experiences, and allow staff to focus on more personalized interactions. During the pandemic, many hotels also turned to robots for contactless service, minimizing human-to-human interactions while maintaining high standards of hospitality.

But beyond practicality, robots add a touch of magic to a guest’s stay. Whether it’s the surprise of being greeted by a dinosaur or the novelty of receiving a delivery from a glowing robot, these moments create memories that guests will talk about long after checkout.

Are Robots Replacing Humans?

This is a common concern, but most hotels emphasize that robots are designed to complement human staff, not replace them. Robots handle repetitive tasks like deliveries or cleaning, freeing up human employees to focus on providing personalized service and handling more complex guest needs. Plus, who wouldn’t want to work alongside a dinosaur or a cocktail-mixing robot?

The Future of Hotel Robots

As technology advances, we’re likely to see even more innovative uses for robots in hospitality. Imagine robots that can cook gourmet meals, fold your laundry, or even plan your itinerary based on your preferences. With AI improving every year, the possibilities are endless.

For now, one thing is certain: robots are no longer just a novelty—they’re becoming an integral part of the hotel experience.

So, the next time you’re planning a trip, consider staying at a hotel with robotic staff. Who knows? You might just make a new robotic friend or two. From dinosaurs to drones, these mechanical marvels are redefining what it means to be a guest. And honestly, who wouldn’t want to say, “I just got room service from a robot”?