With the opening of the new luxury resort Rosewood Mandarina, guests get five-star accommodations that include best-in-class guest engagement technology from SONIFI. Rosewood Mandarina Smart Technology

Located on the west coast of Mexico in the Riviera Nayarit, Rosewood Mandarina is nestled in a unique landscape of lush mountains, sprawling flatlands and pristine beachfronts. It’s the fourth property in Mexico for Rosewood Hotels & Resorts that opened this spring as a sanctuary where nature, culture and adventure converge.

With SONIFI’s interactive TV platform in each of the 134 suites, guests can not only access thousands of streaming apps via SONIFI’s patented STAYCAST solution, they also get an insider’s look at everything the resort has to offer.

With customized smart on-screen experiences, guests can explore activities like ziplining, surfing, golfing, horseback riding at the Mandarina Polo & Equestrian Club, and dozens of free fitness and wellness videos. They can also get a look at the curated cuisines of the resort’s signature restaurants and luxury offerings of the on-site spa, and easily book reservations throughout their stay.

“The Rosewood team truly understands the value of an interactive system for guests and what it can do to elevate experiences at their properties,” said Shivan Sihota, Vice President of SONIFI Mexico and International.

“It’s the entertainment and convenience guests look for, paired seamlessly with the branding and promotions an exquisite getaway like Rosewood Mandarina deserves. We’re proud to partner with Rosewood at this property and as they expand their presence in Mexico, redefining what an extraordinary guest experience can be.”

Conclusion about Rosewood Mandarina & Smart Technology

Rosewood Mandarina’s integration of SONIFI’s advanced in-room technology isn’t just a testament to luxury—it’s a strategic alignment with the evolving expectations of modern travelers. As personalization, interactivity, and seamless digital experiences become cornerstones of premium hospitality, top-tier brands like Four Seasons, Mandarin Oriental, and Aman are also investing heavily in intelligent room systems, mobile-first guest journeys, and AI-driven service layers.

What sets Rosewood Mandarina apart, however, is its holistic execution—pairing rich natural surroundings and immersive experiences with an intuitive tech backbone that doesn’t overwhelm but complements the guest journey. SONIFI’s STAYCAST solution delivers precisely what today’s travelers seek: effortless control, entertainment on demand, and access to curated resort services—all within the privacy of their suite.

According to Skift’s 2024 Global Travel Trends Report, over 70% of high-end travelers now prioritize hotels with in-room technology that enhances convenience, while McKinsey has noted that tech-savvy luxury guests are willing to pay premiums for personalized digital experiences. Rosewood’s approach aligns squarely with these trends—not by chasing innovation for its own sake, but by embedding it organically into the guest experience.

In an industry where differentiation increasingly hinges on digital fluency and brand storytelling, Rosewood Mandarina’s partnership with SONIFI is not just a tech upgrade—it’s a benchmark for what five-star hospitality should feel like in the connected era.

About SONIFI

SONIFI is the largest guest technology provider in hospitality, deployed in more than a million rooms across 5,000 properties around the world. Global brands, ownership and management groups, and hotels of all chain scales trust SONIFI to deliver the best experiences with Wi-Fi, interactive TV, streaming, in-room entertainment, and telephony services.