Turkey-based Pegasus Airlines has introduced a ground-breaking new multilingual project that will feature AI-generated announcements in the respective local language on flights to Spanish, Arabic, and Russian-speaking countries, following the English version. Pegasus Airlines AI-powered announcements

This feature which will be available from October was initially introduced on the inaugural Seville, Spain, route on September 24. During the flight, guests were greeted in Spanish before being provided with information about the route.

Pegasus Innovation Lab Launches Its First Project

The Pegasus Innovation Lab, which was established last year in Silicon Valley to spearhead new technologies and innovations in the aviation sector, developed this project, which harnesses AI for voice cloning and multi-language announcement systems.

The system clones the voices of male and female Pegasus captains to create dynamic multilingual announcements tailored to each flight.

The announcements share details such as flight information, weather, destination, the captain’s name, and flight duration, all updated via AI before take-off.

Pegasus Airlines Setting a New Standard in Passenger Communication

Pegasus Airlines’ introduction of AI-generated multilingual announcements represents a significant milestone in the aviation industry, demonstrating how artificial intelligence can enhance customer experience and streamline operations. This innovative system, developed by Pegasus Innovation Lab, leverages voice cloning technology to deliver announcements in local languages like Spanish, Arabic, and Russian, alongside English. This personalized touch is likely to appeal to non-English-speaking passengers by making communication clearer and more inclusive.

This initiative echoes similar technological advancements in the travel and transportation sectors. For instance, airlines like Emirates and Lufthansa have introduced AI-powered chatbots and multilingual customer service systems to enhance communication with passengers. Furthermore, transportation hubs like airports and train stations are integrating real-time translation tools and multilingual digital assistants to assist travelers from diverse linguistic backgrounds.

These developments underscore a broader trend in the travel industry—leveraging AI to bridge communication gaps and deliver personalized, efficient services. Pegasus Airlines’ innovation could inspire other regional and global airlines to adopt similar AI-driven systems, revolutionizing the way travel information is communicated across language barriers. This also reinforces the growing importance of AI and localization in improving customer experience and adapting services to an increasingly globalized audience. Pegasus Airlines AI-powered announcements