
Monaco Telecom introduces VoLTE for all customers
Monaco Telecom is offering its customers an improved call experience, with faster connections, better sound quality, and a seamless connection across borders, and it only takes a few seconds to activate.
In keeping with the Principality’s reputation for being at the cutting edge of technology, Monaco Telecom is rolling out VoLTE (Voice over LTE), a technology that is revolutionizing mobile voice communications.
Tangible benefits for users
VoLTE makes call connections twice as quickly as traditional systems and includes full high-definition EVS (Enhanced Voice Services) technology.
Users can now surf the Internet at high speed during a phone conversation. For those who regularly cross borders into France, VoLTE provides impressive continuity: 99.65% of calls continue without interruption during border crossings.
No extra cost
“Investment in our mobile network is our priority so that we can constantly improve our customers’ experience,”
says Martin Péronnet, CEO of Monaco Telecom.
The service is available free of charge to all mobile customers and takes just 20 seconds to activate. Although 88% of customers have a compatible device, only 48% have activated the feature to date, less than half of the 36,000 eligible mobile lines.
Monaco Telecom’s advisors in their Fontvieille and Monte-Carlo stores, their Customer Service department, and at La Maison du Numérique are on hand to help mobile users activate VoLTE.
How to enable VoLTE
For iPhones:
• You can enable or disable this service from your iPhone settings.
If you only have one SIM:
• Go to Settings > Cellular Data > Options > Voice & Data > Turn VoLTE on or off:
If you have multiple SIMs:
• Go to Settings > click on your Monaco Telecom SIM > Cellular Data > Voice and Data > Activate or deactivate VoLTE.
For Android / Samsung mobiles:
• You can activate or deactivate this service from your mobile settings.
• Go to Settings > Connections > Mobile networks > VoLTE SIM calls.
NB: Depending on the model and software version, deactivating VoLTE is not possible.
Instructions are also available at www.monaco-telecom.mc.