ANA and Trip.com expand global ticket sales via NDC integration
In a significant move to modernize airline retailing and enhance the passenger booking experience, All Nippon Airways (ANA)—Japan’s largest and most prestigious airline—has deepened its partnership with global travel platform Trip.com Group through the implementation of New Distribution Capability (NDC) technology across 12 key international markets. This latest expansion marks a major step in ANA’s digital transformation strategy and showcases the growing importance of direct, personalized content delivery in the airline industry. ANA Trip.com NDC integration
Previously limited to the Japanese market, ANA’s NDC integration is now live in a wide range of Asia-Pacific regions, enabling a more dynamic and flexible booking process for international travelers using Trip.com’s platform. By leveraging NDC standards developed by the International Air Transport Association (IATA), both companies aim to streamline ticket distribution, improve ancillary service offerings, and allow travelers to manage their bookings more efficiently.
This development not only reflects a growing trend among leading airlines to move away from legacy distribution systems but also signals a new era of collaboration between travel tech platforms and global carriers. It highlights how digital infrastructure can enhance user experience and operational agility in a competitive travel landscape.
What’s new?
- Previously, NDC ticket sales on Trip.com were limited to the Japanese market.
- With the rollout, ANA flights can now be booked via Trip.com in Australia, Hong Kong SAR, South Korea, Malaysia, Singapore, Thailand, Taiwan, India, Indonesia, Vietnam, and the Philippines, in addition to Japan.
- This integration enables the full ANA fare range—including ancillary services—with online booking, itinerary changes, and refund options all managed seamlessly through Trip.com.
Why it matters
NDC, established by the International Air Transport Association (IATA), modernizes traditional ticket distribution. It allows airlines like ANA to deliver richer, more personalized fare options and service bundles on partner platforms in real time. Trip.com, by leveraging its NDC capabilities, can now offer an end-to-end booking experience—from ticket purchase to post-booking management—in these markets.
Comments from ANA and Trip.com
Hironobu Kondo, Vice President of ANA’s Global Marketing and Sales, emphasized the importance of this milestone:
“Through this expanded NDC connection, we aim to provide a consistent and high-quality service experience across key international markets. We are pleased to strengthen our collaboration with Trip.com to deliver better value to our global customers.”
PJ Zhou, Regional Airline Director at Trip.com Group, added:
“This extended partnership not only enhances the booking experience but also enables us to offer a full range of post-booking services—improving overall travel satisfaction for ANA passengers around the world.”
Bottom line ANA Trip.com NDC integration
ANA’s widened NDC availability on Trip.com enhances traveler choice and service reliability across Asia Pacific and Australia. It marks a major milestone in modernizing airline retail, giving consumers more control and flexibility in their travel planning.