In an era where seamless global connectivity is no longer a luxury but a necessity, RADCOM Ltd. and 1GLOBAL have joined forces to bring a smarter, AI-powered approach to network assurance. The two companies announced a multi-year agreement to deploy RADCOM ACE, a cloud-native assurance solution designed to optimize performance, reduce operational costs, and enhance user experience across continents.

With this partnership, RADCOM’s technology will support 1GLOBAL’s 43 million active connections across Europe, North America, and Asia—covering everything from enterprise connectivity to consumer mobile services. It’s a bold step that signals how AI and automation are redefining how telecom players operate and deliver customer experiences at scale.

1GLOBAL: Building the Backbone of Global Connectivity

For those unfamiliar, 1GLOBAL isn’t just another telecom provider. Founded by Hakan Koç, the company has made a name for itself by bridging compliance and connectivity through technology. Its customers include global financial institutions, multinational enterprises, mobile network operators, and end consumers who rely on uninterrupted, borderless communication.

Koç describes 1GLOBAL’s mission as straightforward yet ambitious:

“To connect people instantly, at scale, anywhere in the world.”

Partnering with RADCOM, he says, is part of that mission—especially as the industry moves toward cloud-based, software-defined networks. RADCOM’s AI-driven platform allows 1GLOBAL to monitor networks faster, more flexibly, and at a lower total cost of ownership than legacy systems. That combination—speed, scalability, and savings—makes this collaboration a natural fit as 1GLOBAL accelerates its global rollout.

RADCOM ACE: The Brain Behind Smarter Network Assurance

At the heart of this partnership is RADCOM ACE, a cloud-native, AI-powered assurance platform that redefines how operators manage and optimize their networks. Unlike traditional systems that rely on heavy, centralized data collection, RADCOM ACE is designed for efficiency—processing only the most relevant data while maintaining end-to-end visibility across the network.

Its patented load-balancing technology ensures that even as data volumes surge, performance remains stable. For 1GLOBAL, that means seamless monitoring of subscribers, devices, and IoT connections—critical as global networks expand and diversify.

The solution also comes ready for advanced use cases, including agentic AI, closed-loop automation, and enhanced AI insights—capabilities that go beyond today’s monitoring to enable self-healing and self-optimizing networks.

In other words, this isn’t just about watching the network. It’s about teaching the network to think.

From Voice to 5G: Full-Coverage Assurance

RADCOM ACE supports full IMS/VoLTE and 4G/5G data monitoring, providing deep visibility across both voice and data services. The platform uses AI-driven anomaly detection, rule-based correlation, and user-plane analytics to pinpoint and resolve issues before they impact customers.

That’s a critical differentiator in a time when network complexity is skyrocketing. With millions of devices, applications, and data points in constant motion, manual troubleshooting simply isn’t sustainable. AI-based assurance platforms like RADCOM ACE provide the agility needed to stay ahead of the curve, ensuring that every connection—whether it’s a business call in London or an IoT sensor in Tokyo—delivers the performance users expect.

Why This Partnership Matters

The telecom industry is undergoing one of its biggest transformations since the dawn of mobile broadband. The shift toward cloud-native, virtualized, and software-defined architectures is changing everything—from how operators deploy infrastructure to how they measure customer experience.

Players like RADCOM, NetScout, Nokia’s AVA Analytics, and Ericsson Expert Analytics are racing to redefine what “assurance” means in this new ecosystem. But where RADCOM stands out is in its lean, cloud-native design—built from the ground up for flexibility, not retrofitted from legacy systems.

That design makes RADCOM ACE ideal for fast-moving, agile providers like 1GLOBAL, which need to scale globally without the baggage of legacy hardware or rigid monitoring frameworks.

Moreover, with AI-driven analytics and real-time insights, the platform aligns perfectly with emerging trends like intent-based networking and closed-loop automation, where networks adjust themselves dynamically based on user behavior and service demand.

A Sign of Where Telecom Is Heading

What’s happening here goes beyond a single deployment—it’s a glimpse into the future of telecom operations. As AI becomes central to network management, providers who embrace it early gain a significant competitive edge.

According to GSMA Intelligence, by 2027 more than 75% of operators will have adopted AI-based solutions for network automation and assurance. Meanwhile, IDC projects that telecom AI investments will grow at a CAGR of over 25% through 2030.

In that context, 1GLOBAL’s move with RADCOM isn’t just forward-thinking—it’s strategic. It positions the company to deliver a new standard of connectivity, one that’s adaptive, predictive, and intelligent.

Conclusion: The Smartest Networks Will Be the Most Human

In an increasingly digital world, the best networks are those that anticipate human needs before users even notice them. That’s the promise of AI-driven assurance—and the heart of what this partnership represents.

RADCOM’s cloud-native intelligence combined with 1GLOBAL’s global footprint is more than a technical upgrade; it’s an operational philosophy that prioritizes agility, experience, and trust. Compared to more traditional vendors still transitioning from on-premise models, RADCOM is clearly ahead of the curve—leaner, faster, and built for what’s next.

As the telecom industry continues its evolution toward fully autonomous, AI-managed networks, partnerships like this one set the tone. They remind us that innovation isn’t just about faster speeds or lower latency—it’s about making connectivity smarter, simpler, and more human.