Telecoms Services Forecast for Large Enterprises: Western Europe 2017-2022

This report by Analysys Mason Group forecast that operators’ retail revenue from large enterprises in Western Europe will stabilise at EUR40 billion supported by continued growth in new business services and IoT

Operators’ revenue from large enterprises (250+ employees) will remain stable, although the mix of services used will gradually shift. Revenue will be buoyed by an increase in IoT deployment.

Worldwide revenue from voice and data connectivity services to large enterprises will decline from USD199.6 billion in 2017 to USD193.8 billion by 2022. This decline will be offset by growth in operator revenue from ‘other business services’ – key revenue streams for operators to target include co-location and hosting and private cloud services. Revenue from large enterprises in high-income regions is stagnating or in decline, while enterprises in emerging Asia–Pacific continue to increase spend.

READ MORE: Telecoms Services Forecast for Small and Medium Enterprises: Western Europe 2017-2022

Other business services are Unified communications, Security, Colocation and hosting, Private cloud, Software-as-a-service (SaaS, public cloud), Platform-as-a-service (PaaS, public cloud), Infrastructure-as-a-service (IaaS, public cloud), Enterprise mobility, Desktop management.

Fixed service revenue will begin to decline as the impact of falling Ethernet prices affects the dedicated connections market and large enterprises will continued to migrate to higher bandwidth services.

The market for other business services continues to grow as enterprises migrate more of their business functions to the cloud.

Countries specific forecasts:

France: Revenue will gradually fall, as growth in other business services is no longer able to offset the decline in legacy services
Germany: Strong growth in other business services will enable operators to achieve revenue growth
Italy: Deployment of IoT will fuel growth in connectivity revenue, while other business services also gain traction
Spain: Growth of IoT and other business services is supporting a recovery in large enterprise revenue
Sweden: Revenue will gradually decline, due to price pressure on services that are already close to saturation
UK: Overall revenue will be almost flat, and the shift from voice to data and other services will continue gradually

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