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EU roaming

No more roaming charges for EU citizens when travelling to another EU country from 15 June 2017

Included countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, United Kingdom and EEA: Iceland, Liechtenstein, Norway.

Operators can detect possible abuses based on the balance of roaming and domestic activity over a four month period: if you spend a majority of your time abroad and consume more abroad than at home over the four months, the operator can ask you to clarify the situation within 14 days.

If you continue roaming more than you are at home, your operator may start applying a small charge to your roaming consumption. This will be capped at 3.2 cents per minute of voice call and 1 cent per SMS. For data, the maximum surcharge will be €7.7 per GB (as of 15 June 2017), falling to €6 per GB (as of 1 January 2018), €4.5 per GB (as of 1 January 2019), €3.5 per GB (as of 1 January 2020), €3 per GB (as of 1 January 2021) and finally €2.5 per GB (as of 1 January 2022).

Beware that EU roaming rules apply only to terrestrial mobile networks (all services provided through other types of radio networks, via satellite systems on board of ships or aeroplanes for instance, they are not subject to the binding price caps of the EU).

Is there a need for a local SIM, mobile hotspot or some other solution?

The roaming ‘fair use’ rules are designed for people ‘periodically travelling’ in the EU. Therefore, if you plan to stay several months abroad without interruption, it is a good idea to check the roam like at home fair use policy applied by your operator to decide what is best in your particular case.

Have frequent business visits to EU? Contact us to enhance productivity and  lower expenses.

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