Verizon

Telecom companies continue to have a difficult time getting the very small business customer service satisfaction formula right, even as they drive significant improvement among large business customers. It's a trend that J.D. Power first…
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There is very little true cost transparency for residential customers of cable operators and telecom companies in the US market, as the advertised rate is rarely what the customer receives once all the required equipment and mandatory…
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The company was granted a patent with the U.S. Patent and Trademark Office for the concept on Sept. 10, in which it sets out how it the invention could do away with pre-inserted, branded physical SIM cards. Traveling to US? Get your sim…
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Verizon is building the most powerful 5G network in America and is expanding its footprint to 13 NFL stadiums to coincide with the kickoff of the 2019-2020 season, the NFL’s 100th. Traveling to US? Get your SIM card here. Additional…
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If you've ever noticed a YouTube or Netflix video slowing down on your phone, even when you have excellent network coverage, your data might be throttled. A recent study by Northeastern University and the University of Massachusetts at…
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In an attempt to avoid further competition on price, carriers began shifting their focus to adding value to their mobile plans with new offerings to differentiate from the competition. This helped average revenue per user (ARPU) start to…
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