T-Mobile launches Help Desk for small businesses

Small businesses need support for more than their phones. At just $40 per month, the new T-Mobile for Business Help Desk takes the hassle and expense out of IT support

T-Mobile launches Help Desk – unlimited access to live, on-demand IT support for small businesses for $40/month. Small businesses without dedicated IT resources can get live expert help installing, setting up or troubleshooting popular hardware and software for Windows and Mac devices, all through the new Help Desk app.
81% of small businesses don’t have a dedicated IT resource, so when problems strike they need a fast, cost-effective way to get up and running. Now, they can get unlimited access to support for just $40/month with no annual service contracts – ever.

“Technology powers nearly every aspect of businesses today. Workforces are becoming increasingly mobile, and it all just needs to work,” said Mike Katz, Executive Vice President of T-Mobile for Business. “Most small businesses don’t have the time, money or technical expertise to manage IT and deal with unexpected tech issues — IT support can cost more than $100 an hour! So they often go without any IT support at all. We built Help Desk for them, to provide the tech support they need for everything from software installation and configuration to cloud storage setup and much more, at a price point that makes it totally accessible.”

T-Mobile for Business Help Desk provides expert advice to fix a wide range of issues common to PCs, Macs and their peripheral devices, like wireless printer and router connectivity, software installation and general troubleshooting. And, this business-dedicated team can also resolve problems with popular software applications for productivity, CRM, cloud storage, finance, antivirus and more.

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