Formally, roaming was canceled by the European Union on 15 June last year, but mobile customers still have many traps due to the many exceptions to the supranational agreement.
There is a need for clarity as there are occasions where mobile roaming also for those who do not travel abroad or goes out of Italy is costing both for voice calls and for using the Internet with the smartphone.
This is because there are exceptions to the European roaming free law, which needs to be careful not to have any surprises on the costs of charging or subscribing.
Prices and higher costs for those who do not go abroad
Each of us saw operators offers with include roaming or without roaming. If you are not travelling there is no need to take tariff with included roaming and tariff which is automatically more expensive. The operator may charge additional costs if the customer uses roaming.
Calling (and receiving calls) from many European states is still expensive
Switzerland, Russia, Albania, Bosnia, Serbia, Montenegro, San Marino, Andorra…roaming is still active in all of this countries and you can spend a small fortune by using mobile data or with and relaxing call…
There is a huge difference between roaming and international calls
Roaming is when a mobile phone moves out of its network region and attaches to different networks in order to resume service. If you’re making an international call, you’re in your home country but calling someone who’s in a different country. So you’ll still be using your home country network.
Roaming fair use policy
Mobile operators may apply what is known as a “fair use policy” to ensure that all customers which are in roam have access to and benefit from the roam like at home rules (i.e. regulated roaming services at domestic price) when travelling in the EU. Mobile operators may apply fair, reasonable and proportionate control mechanisms to avoid abusive use of these rules.
Roam like at home is intended for people who occasionally travel outside the country where they live or have stable links i.e. they work or study there. It’s not meant to be used for permanent roaming. As long as you spend more time at home than abroad, or you use your mobile phone more at home than abroad, you can roam freely at domestic prices when travelling anywhere in the EU. This is considered a “fair use of roaming services”.
Beware of data mobile usage on sea, ferries, cruises, airplanes…
It turns out that ferries usually have their very own phone network, operated via satellite. So if your phone can’t connect to 2, 3 or 4G network it may seek out the satellite connection, which is much more expensive.
Be aware of dangerous if you are on boat on Greek coast because there is a possibility to get a Turkey network signal..
Out-of-bundle charges drastically increased
As of today, people in another EU country can use their standard bundle to call and use the internet. The current EU packages – as options in business telecom contracts – are voided by these new regulations.
The data package limits are therefore reached sooner, as a result of which the out-of-bundle charges will be charged when those limits are exceeded. Those rates have been drastically increased over the past months.