Reliance Communications on Wednesday launched its hosted enterprise IP telephony solution ‘Reliance IP Centrex’ based on the IP Multimedia Subsystem (IMS) network core which will offer voice telephony to individual users at the workplace.

“ We are happy to introduce IP Centrex which will play a catalyst’s role in bringing about a unified, converged and easily manageable communications ecosystem for Indian enterprises,”

Bill Barney, CEO Reliance Communications & Chairman/CEO of Global Cloud Xchange said.

IP Centrex, which eliminates the need to maintain a PBX and separate voice network within enterprise premises, is a hosted enterprise IP telephony solution powered by an IP Multimedia Subsystem (IMS) network core.

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The service brings a host of features, such as HD Voice, call forwarding to other numbers, personal attendants, conferencing, automatic call repeats, and caller notifications, among others. While the service is primarily designed for IP phones, it is also compatible with analog phones.

“Today’s hyper-connected world demands workplaces to be facilitators of seamless communication, collaboration, and flexibility. IP Centrex will play a catalyst’s role in bringing about a unified, converged, and easily manageable communications ecosystem for Indian enterprises,”

Bill Barney, CEO of Reliance Communications and chairman and CEO of Global Cloud Xchange, said.

Enterprises subscribing to the IP Centrex service neither have to invest in a PBX nor maintain a separate voice network for their telephony needs, thereby making significant savings in upfront and operating costs and reaping the advantages of an integrated IP communications network.

The company is now focusing on enterprise communications services and data centre space in India and also has a global submarine cable business, providing enterprise data across continents. Globally, RCom has more than 300 enterprise and carrier customers.

Key features of RCom’s IP telephony solution include:

1. Cost-Effective Calling: Businesses can benefit from lower call rates, especially for long-distance and international calls.
2. Scalability: The solution can be easily scaled to accommodate the needs of growing businesses.
3. Advanced Features: It may include features like voicemail, call forwarding, call recording, and conference calling.
4. Integration with Existing Systems: The IP telephony solution can be integrated with existing business communication systems, allowing for a seamless transition.
5. Improved Flexibility: Employees can make and receive calls from anywhere with internet access, supporting remote work and mobility.

This launch positions RCom as a competitive player in the enterprise communication market, catering to the evolving needs of businesses looking for reliable and innovative communication solutions.

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