PLDT Enterprise, the B2B arm of Philippines operator PLDT, will launch a suite of global Unified Communications-as-a-Service (UCaaS) business communication services to multinational companies, using technology and international presence provided by PCCW Global, the international operating division of Hong Kong operator HKT.
By connecting to PCCW Global’s worldwide network and points of presence, PLDT Enterprise expected to be able to serve 21 countries across four continents, providing access to over 73 percent of the global UCaaS telecommunications market.
“PLDT has excelled in its home market by providing excellent customer service, backed with reliable and robust technology and connectivity,” PCCW Global CEO Marc Halbfinger said.
Traditionally operating out of Manila, PLDT Enterprise’s development roadmap for the new global UCaaS offering will enable the company to expand beyond its home market to serve multinational companies across multiple regions, while simultaneously capturing global revenues.
PLDT Enterprise’s PLDT Cloud UC promises to provide a reduced total cost of ownership and enable enterprise-wide extension dialing and self-service provisioning.
The company offers enterprise customers predictable monthly telecommunications costs for their global footprint, while billing itself can be provided via a single, centralized invoice for each regional office.