These plans are available to new and recontracting services. Eligible customers may rate plan change to these plans. These plans have a minimum term of 12 months.
• Standard national calls and text
Included value can be used for calls, SMS and MMS in Australia to standard Australian numbers, calls to
13/1300/1800 numbers, voicemail retrievals/deposits and voicemail diversions.
• Standard international calls and text from Australia
If you have the $40 or $50 plan included calls, SMS and MMS can be used to standard numbers to the following countries:
Brazil, Brunei, Cambodia, Canada, mainland China, Colombia, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Laos, Lebanon, Malaysia, Malta, Mexico, New Zealand, Norway, Poland, Romania, Singapore, South Korea, Sweden, Taiwan, Thailand, UK, USA, Vietnam (Selected Countries). Calls are charged per minute.
These plans share data within Australia. If you have more than one plan that data shares on the same billing account, the included monthly data allowance will combine into one Data Pool, which will be shared by all the plans that share data on that account. If you use more than your included shared monthly data we’ll automatically give you another 1GB for $10. If you use more than 150GB on a single billing account
we may continue to charge you at the same rates or restrict your data until next billing period. Any unused data expires atthe end of each billing month. If you don’t want to share data between your services, they will need to be on separate billing accounts. Data is counted in kilobytes, and includes uploads
• International roaming calls, text and data
If you have the $50 plan you can use included roaming value while overseas in Zone 1 countries for calls to standard national and international numbers and SMS (excludes MMS) as well as 4GB of data. See section ‘Using your service overseas’ for additional information. (See optus.com.au/zone1 for list of Zone 1 countries).
Using your service overseas
To use your mobile phone and any applicable roaming inclusions when you’re overseas, you need to activate roaming if it’s not already on. Check your roaming settings and turn roaming on/off using the My Optus App or My Account.
If you have the $50 plan, it includes international roaming as described in the table at the start of this summary. You can only use your international roaming inclusion in selected Zone 1 countries. You cannot use your plan’s other call, text and data if you are overseas. If you are not in a Zone 1 country or exceed the
data limit, you will be charged at standard roaming rates unless you activate one of Optus’ roaming options eligible for this plan.
If you have a $30 or $40 plan you cannot use your plan’s monthly calls, text and data inclusions if you are overseas. You will be charged at standard roaming rates, or you can activate
one of Optus’ roaming options..
To purchase a roaming option, you need to activate it in My Account, My Optus App or by contacting Optus. See optus.com.au/roam for more info about roaming options and eligible destinations.
What’s not included
Your monthly calls, text and data cannot be used overseas and do not include calls to directory assistance, video calling, premium numbers or content charges. For details of those charges please refer to your pricing plan in the Postpaid Mobile standard agreement found at optus.com.au/sfoa
Where your plan includes standard international calls, SMS/MMS, you can only use to Selected Countries.
Calls outside of your inclusions or to excluded countries will be charged at standard international PAYG rates.
Special promotions and extras
This summary may not cover all special promotions or optional extras you may select. Streaming and entertainment options are available and charges may apply depending on your plan.
By signing up to a streaming or entertainment option, you agree that it is subject to change at any time. We will try to give you 21 days’ prior notice of a change, however, this does not entitle you to terminate your plan. Streaming or entertainment options can be cancelled at any time; you just pay for these charges until
the end of that bill cycle and your plan will continue for the rest of its term.