Multimedia Polska inform users about new cap for MTRs in EU

Multimedia Polska said that from 3 January, the provisions of the European Commission’s Implementing Regulation (EU) 2018/1979 of 13 December 2018 will go into effect, fixing the weighted average of maximum rates for terminating calls in mobile networks in the EU. As a consequence, rates will be reduced to EUR 0.0085 from 0.0091 EUR per minute.

However, the change in the weighted average maximum rate for call termination in EU mobile networks will not affect the per-minute rate for calls received in regulated roaming, as specified in the operator’s Fair Use Policy. This is PLN 0.04 gross. Also, additional fees will be charged when there is a risk of improper or non-standard use of the regulated roaming services.

The operator also informed subscribers that  they have the right to terminate their MultiMOBILE mobile telephony services  subscription. As the proposed change results directly from changes in the law, if the subscriber uses the right to cancel, because they don’t agree, then the operator is entitled to a refund of the discounts granted to the subscriber.

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