MTT introduces chat bot for business customers

The MTT voice bot is a high-tech software platform based on artificial intelligence that recognizes speech and realistically voices any text, simulating a lively dialogue with an operator

Russian company MTT, a provider of smart ICT services for businesses, said it has launched a voice bot aimed at business customers.

 

The bot is based on AI software and has a voice recognition function.  MTT voice bot can:

 

  • Receive incoming calls 24/7 and recognize the client’s speech with an accuracy of 87%. The sound is converted to a “digit” almost instantly ;
  • Call customers and sell products, voice news, conduct surveys. The bot allows you to test dialog scripts and select the most effective one;
  • Integrate with telephony or API of existing CRM and any external resources.

The MTT voice bot for business allows you to process every client request, improve the quality of service and marketing campaigns, and thus increase the efficiency of the company’s processes by choosing the most effective sales scripts and freeing staff from routine tasks.

You might also like

Leave A Reply