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Russian mobile operator Megafon plans to raise roaming rates and the cost of international calls and texts from 3 December.
MegaFon provides the possibility of easy and convenient integration of “smart” office telephony with the 1C: Management of our company program. A virtual PBX from MegaFon will allow to control the flow of incoming calls, and the CRM system, which is included in the integrated solution 1C: UNF, will help manage customer relationships. The offer will be relevant for companies in the industrial sector or the service sector, as well as for those who are engaged in wholesale, retail or online trading.
Thus, small and medium businesses will be able to significantly improve the efficiency and quality of service to existing and potential customers of the company. Sharing the PBX MegaFon with 1C: The UNF allows the company’s manager to immediately see the necessary information about the client upon an incoming call, or create a new contact for the client who first applied. All calls are recorded in a special customer card, after the end of the conversation, you can listen to them in order not to miss any detail. You can call the client in one click, and the call from the user can be immediately transferred to the personal manager.