Knowroaming eSIM: Global Connectivity Without the SIM Card

KnowRoaming is a global connectivity provider that offers eSIM data plans in over 195 countries. eSIM, which stands for embedded SIM, is an alternative to the traditional physical SIM card used in mobile devices. KnowRoaming eSIM review

SIM card e SIM shop

With an eSIM, there is no need for a physical SIM card. The eSIM chip is directly embedded into the device. This allows users to quickly switch between data plans from different providers through software rather than swapping out SIM cards.

KnowRoaming, a company that offers eSIM-based global roaming services, was founded in 2011. Since then, it has grown to become one of the leading providers of eSIM roaming services for travelers worldwide. In its first year, KnowRoaming made significant strides in expanding its network coverage and developing its products and services.

KnowRoaming aims to make international roaming and managing multiple SIMs as seamless as possible through eSIM technology. Their eSIM plans to provide high-speed data in multiple countries using a single eSIM profile.

This article provides an in-depth review of KnowRoaming’s eSIM offerings, including pricing, performance, ease of use, and other key factors to consider.

What is an eSIM? KnowRoaming eSIM review

An eSIM (embedded SIM) is a software-based digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical nano-SIM.

Unlike a physical SIM card, an eSIM is embedded directly into the device. There’s no need to insert a card to activate the service. Instead, you can download a cellular plan directly to the eSIM using a QR code or through an app.

Here’s how eSIMs work: KnowRoaming eSIM review

  • The eSIM contains your phone number, service plan, and other data typically stored on a physical SIM card. But instead of being on a removable chip, it’s integrated into the device’s hardware.

  • To activate the service, you scan a QR code or enter an activation code provided by your carrier. This securely transfers your service plan to the eSIM.

  • Once activated, the eSIM connects to the carrier network and provides service just like a regular SIM card would. You can switch plans or carriers directly on the eSIM without swapping any cards.

eSIMs offer several benefits over traditional physical SIM cards:

  • Convenience – No need to obtain, insert, or replace a physical card. It is easy to add or change plans remotely.

  • Dual SIM – Have two plans (personal & business) active simultaneously when the phone supports dual eSIM.

  • Security – Reduced risk of SIM swapping fraud. eSIM is deeply integrated into the device.

  • Global roaming switch carriers as you travel across borders. Roaming agreements are not needed.

So in summary, an eSIM provides the same functionality as a physical SIM but in an embedded digital form within the device. This allows more flexibility and convenience when managing cellular plans.

KnowRoaming eSIM Offerings KnowRoaming eSIM review

KnowRoaming offers eSIMs that work in over 200 countries and territories worldwide. Their eSIMs provide seamless connectivity across borders and carriers.

  • Supported Countries: KnowRoaming eSIMs work globally, with data connectivity in over 200 countries. This includes all of Europe, North America, South America, Asia, Africa, Australia, and New Zealand. The full list of supported countries is available on their website.

  • Data Packages: They offer a range of data packages to suit different travel needs, from a Global Starter 500MB package to unlimited data packages. Packages include a set amount of full-speed data, after which speeds are reduced but still usable. Data rollover is available on some packages.

  • Activation Process: Activating a KnowRoaming eSIM is quick and convenient. After purchasing a plan online, you will receive an activation code via email. Use their app to scan the code, and the eSIM will be downloaded to your phone within minutes. There is no need to visit a store or wait for a physical SIM card to arrive. You can also pause and resume service anytime as needed.

Pricing

KnowRoaming offers a wide variety of eSIM plans to suit your travel needs, from short-term travel plans to long-term global roaming options. Here is a breakdown of their most popular offerings:

1. One-Country Data Plans:

These plans provide unlimited data in a single country for a specific duration. The range of supported countries includes popular tourist destinations such as the United States, United Kingdom, France, Spain, Italy, Australia, and New Zealand.

2. Multi-Country Data Plans:

These plans offer data in multiple countries for a fixed duration. The available regions include Europe, Asia, Oceania, and North America. You can choose plans with coverage in up to 40 countries.

3. Global Data Plans:

These plans provide unlimited data in over 200 countries and territories around the world. They are ideal for frequent travelers or those who want to be covered for extended trips.

4. Data Top-Ups:

In addition to their pre-paid plans, KnowRoaming also offers data top-ups for travelers who need additional data during their trip. You can choose from a variety of top-up amounts, starting at 1GB.

5. Are voice and SMS available with the eSIM?

KnowRoaming also offers voice and SMS plans for travelers who need to make calls or send text messages while abroad. These plans are available in select countries and regions.

KnowRoaming eSIM review

Multi-Country Packages

KnowRoaming offers a few different multi-country packages. The Europe Multi-Country package covers 39 countries with 1GB of data for €4.57 per month. The World Multi-Country package includes 75+ countries with 1GB of data for €10.97 per month. These packages make it easy to stay connected across multiple countries without buying a local SIM card in each location.

Knowroaming

Europe (39 countries)

1 GB - 30 days - €4.57

5 GB - 30 days - €20.10

20 GB - 90 days - €77.67

knowroaming logo

Here are some indicative prepaid eSIM card prices for Europe from a few of the best eSIM companies to compare with Knowroaming eSIM:

AIRALO*

Europe (39 countries)

1 GB - 7 days - €4.53

3 GB - 30 days - €12.00

10 GB - 30 days - €33.40airalo
UBIGI

Europe (29 countries)

500 MB - 1 day - €2.00

3 GB - 30 days - €8.00

10 GB - 30 days - €19.00

ubigi
Nomad

Europe (36 countries)

1 GB - 7 days - €5.00

3 GB - 15 days - €12.00

10 GB - 30 days - €16.50


nomad
aloSIM

Europe (32 countries)

 1 GB - 7 days - €4.61
 
3 GB - 30 days - €11.99

10 GB - 30 days- €34.12
 alosim logo
InstaBridge 

Europe (42 countries) 

1 GB - 7 days - €3.73
 
3 GB - 15 days - €8.45

10 GB - 30 days- €17.40 instabridge logo
Yoho Mobile

Europe (43 countries) 

1 GB - 30 days - €4.64 

3 GB - 30 days - €8.46

10 GB -30 days- €22.36

yoho mobile
eTravelSIM 

Europe (37 countries)

1 GB - 30 days - €4.18

4 GB - 30 days - €6.95

10 GB - 30 days - €11.96 

etravelsim
* Get your Airalo discount code here.

The variety of pricing options makes KnowRoaming flexible for light- or heavy-data usage. Pay-as-you-go is great for infrequent travelers, while monthly and multi-country packages better suit frequent flyers.

Performance

KnowRoaming’s eSIM offers reliable connectivity and performance across the globe. Users report strong network speeds and coverage in most areas.

Speeds

The maximum download speeds offered on KnowRoaming’s plans range from 60Mbps to 256Mbps depending on the country. This is sufficient for regular usage like web browsing, streaming, and VoIP calling. Speeds are consistently high across North America and Europe. In more remote areas, users may experience slower speeds, but the service remains usable.

Reliability

KnowRoaming uses networks from major carriers like Vodafone and Telefonica to ensure reliable connectivity. Reviewers state the service rarely drops calls or loses data connections when traveling. KnowRoaming’s servers monitor network issues and can reroute to alternate networks if needed. The eSIM adds an extra layer of redundancy.

Coverage

The eSIM provides coverage in over 190 countries by using multi-network redundancy. Users report excellent coverage throughout most of Europe, North and South America, Australia, and parts of Asia. More remote regions may have limited or no service. But KnowRoaming focuses on key travel destinations. Their coverage map shows strength in urban areas and tourist sites.

Ease of Use

The KnowRoaming eSIM app provides an intuitive and user-friendly experience for managing your eSIM plan.

The app’s clean interface allows you to easily activate your eSIM plan, switch between plans if you have multiple, and manage your account details. Key features include:

  • Simple account creation – Signing up for a KnowRoaming eSIM is straightforward within the app. You enter your basic personal details and can instantly get started with an activated eSIM.

  • Plan management – Within the Plans section, you can view details on your active plan or switch between multiple plans if you have more than one. It’s easy to upgrade, downgrade, or change your plan as needed.

  • Top-up balance – Adding more data or extending your plan is simple. Just select Top Up and choose your desired bundle. Payments are processed quickly through the app.

  • Usage tracking – You can monitor your data usage and account balance directly in the app. This helps you track your spending and avoid surprise overages.

  • Payment history – The app conveniently stores your payment transaction history for reference. You can view past top-ups and plan changes.

  • Customer support – There is an in-app chat option to instantly get assistance from KnowRoaming’s customer support team if any issue arises.

The KnowRoaming app provides the key account management and plan features you need in a clean, intuitive interface. With just a few taps, you can easily manage your eSIM plan on-the-go.

Customer Support

KnowRoaming aims to provide helpful and timely customer support through multiple channels. Users can get assistance via:

  • Live chat on the KnowRoaming website and mobile app. Agents are available 24/7 to troubleshoot issues in real time through chat.

  • Email support at support@knowroaming.com. Emails are typically answered within 24 hours.

  • Telephone support in multiple countries. Wait times are usually under 10 minutes to speak to an agent.

  • Social media channels like Facebook and Twitter. The team monitors social media closely and responds promptly to questions and complaints.

KnowRoaming has a strong track record for resolving customer issues. The most common problems deal with activation, topping up credit, or troubleshooting network connections. But the knowledgeable support staff can fix most problems quickly and keep customers connected.

Surveys show that over 85% of customers have had positive experiences getting help from KnowRoaming’s support team. They appreciate the variety of contact options and fast response times compared to many mobile operators.

KnowRoaming eSIM app

The KnowRoaming eSIM app is a convenient and user-friendly tool that allows you to activate, manage, and track your eSIM data usage while traveling. With the app, you can:

  • Activate your eSIM: Scan the QR code provided by KnowRoaming to activate your eSIM directly through the app.
  • Manage your data usage: View your current data usage, set data limits, and add data top-ups.
  • Change your plan: Choose from a variety of eSIM plans to suit your travel needs.
  • Track your usage: See how much data you have used in each country and region.
  • Get customer support: Contact KnowRoaming customer support for assistance with your eSIM or travel plans.

The KnowRoaming eSIM app is available for iOS and Android devices.

Image of KnowRoaming eSIM app

Here are some of the key features of the KnowRoaming eSIM app:

  • Easy activation: Simply scan the QR code provided by KnowRoaming to activate your eSIM.
  • Seamless integration: The app seamlessly integrates with your device’s existing cellular settings.
  • Real-time data usage tracking: See how much data you have used in real time.
  • Data usage alerts: Set data usage alerts to avoid overage charges.
  • Multilingual support: The app is available in English, Spanish, French, and German.

Overall, the KnowRoaming eSIM app is an essential tool for travelers who want to stay connected and save money while abroad. With its easy-to-use interface, comprehensive features, and global network coverage, the app makes it simple to manage your eSIM and enjoy seamless connectivity wherever your travels take you.

Security

KnowRoaming’s eSIM offers robust security and privacy protections for your data. The eSIM profile is stored on a secure element within the SIM card, keeping your data isolated and protected.

KnowRoaming uses end-to-end encryption for all communication between their eSIM platform and your device. This prevents interception or tampering with your data as it travels between KnowRoaming’s servers and your phone.

In terms of privacy, KnowRoaming does not collect or share any personal data beyond what is required to provision and operate its eSIM service. They do not sell or share customer data with third parties.

KnowRoaming also enables you to manage privacy settings and permissions through their eSIM app. You can control which apps have access to your eSIM profile information and turn off location tracking.

Overall, KnowRoaming’s eSIM provides enterprise-grade security safeguards to keep your mobile data and privacy protected. The encrypted foundation and strict data practices ensure your information stays safe when using KnowRoaming’s global connectivity services.

Major Alternatives

There are several other top eSIM providers that can be considered alternatives to KnowRoaming’s offerings:

  • Airalo – Airalo is another popular eSIM provider that offers pay-as-you-go eSIM data plans in over 140 countries. Their eSIM plans start at around €8 for 1 GB of data. Airalo has easy self-activation through an app and provides good customer support. However, their data speeds may be throttled after a certain usage threshold.

  • GigSky – GigSky is an American company offering eSIMs for travel with coverage in over 190 countries. Their 1 GB global data plan costs €12.50. GigSky provides good LTE speeds without throttling. However, their app activation process can involve more steps compared to other providers.

  • Ubigi – Ubigi is an eSIM provider focused on simplicity and transparency in pricing. Their 1 GB global data plan costs €9.90. Ubigi has seamless app-based activation and real-time usage monitoring through the app dashboard. However, they currently have a smaller coverage footprint compared to other providers.

So in summary, top alternative eSIM providers like Airalo, BNESIM, NOmad, GigSky, and Ubigi can provide similar global data connectivity benefits as KnowRoaming. However, they differ in pricing, performance, activation process, and customer experience.

Conclusion KnowRoaming eSIM review

The KnowRoaming eSIM offers convenience and flexibility for travelers who want global connectivity without the hassle of swapping physical SIM cards. Its pricing is competitive compared to traditional roaming packages from mobile carriers.

The major pros of the KnowRoaming eSIM are its easy setup, broad international coverage, and ability to pause service when not traveling. It delivers reliable performance for basic data needs like messaging, web browsing, and light video streaming. Customer support is very responsive as well.

On the downside, KnowRoaming does not offer unlimited high-speed data packages. Heavy mobile data users will likely find the data caps restrictive, especially for long vacations. And the eSIM setup process, while easy, does require some technical comfort on the user’s part.

Overall, the KnowRoaming eSIM is a great solution for globetrotters who need sporadic data access abroad and want to avoid roaming fees. It offers seamless connectivity at a fair price point. For power users needing unlimited high-speed data everywhere, KnowRoaming is not the best fit. But for light and moderate data usage while traveling, it’s an excellent choice that provides strong value.

Knowroaming eSIM Review Overview

Global Coverage
4 / 5
4
Data Plans
4 / 5
4
Pricing
3 / 5
3
User Experience
4 / 5
4
Customer Support
4 / 5
4

Summary

PRO's: Extensive Coverage: KnowRoaming boasts one of the widest coverage areas among eSIM providers, making it appealing for globetrotters. Unlimited Data Plans: In select regions, KnowRoaming offers unlimited data plans, which can be a huge advantage for heavy data users. StickerSIM Option: Their unique StickerSIM (a physical SIM with global roaming capabilities) offers flexibility for devices that don't support eSIM. Potential Cost Savings: For frequent travelers to expensive roaming destinations, KnowRoaming's daily or regional plans might save money compared to traditional roaming. CON's: Pricing Can Be Inconsistent: While competitive in some areas, KnowRoaming's pricing structure may make them less cost-effective than local SIMs or other eSIM providers in certain countries. Limited Data Speeds: Unlimited data plans often come with throttled speeds, potentially impacting the experience for those needing high-speed connectivity. Potential Complexity: The sheer number of plans and pricing differences between regions could make it a little overwhelming to find the ideal plan. Mixed Reviews on Customer Service: Customer support seems to be a point of contention, with some users reporting positive interactions and others experiencing delays or unhelpful responses.

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