No one likes to use their personal phone to receive business calls. On the other hand, no one likes to pay for a second phone.
OpenPhone wants to focus on small companies with less than 20 employees.
“Both my cofounder and I grew up in families were all of our income was dependent on the businesses our parents were running. Later, I joined a software company building back office tools for home improvement contractors,” co-founder and CEO Mahyar Raissi told me.
“There I noticed two important things. First, most of our users were using their personal phone numbers for business and they absolutely hated that. They’d have to put their numbers online or give it out to strangers. This meant getting constant calls when they were spending time with their families or when they were busy doing work. Second, contractors who communicated more professionally and were more responsive had more successful businesses and earned more money.”