Which parts of the world & which mobile operators see the best 5G experience?

What is the real-world 5G experience like? How different is 5G from the existing 4G experience? Which parts of the world have the best 5G experience? And on which mobile operators’ networks do our users have the best 5G experience? best 5g network

Opensignal has revealed the 5G Global Mobile Network Experience Awards 2021 showing that East Asian telcos are dominating 5G download speed.

Despite all the uncertainties caused by the COVID-19 pandemic, mobile network operators across the globe have continued rolling out commercial 5G networks to support the demand for mobile data. This, coupled with the growing range of 5G-capable smartphones available in the market, has fueled 5G adoption.

With the use of this next-generation technology, the global wireless landscape is evolving quickly, and several markets have been drawn into a fierce contest to lead the 5G race globally. Establishing global leadership could mean
securing competitive advantages as operators and technology companies seek to use 5G as a transformative technology that will enable the fourth Industrial Revolution (4IR).

FarEasTone is the sole global winner for 5G Download Speed

With 5G download speeds averaging a blistering 447.8 Mbps, our FarEasTone users in Taiwan enjoyed the fastest 5G Download Speed globally. East Asian telcos dominated the category. Including FarEasTone, four out of the top six operators are from East Asia. South Korea’s SK Telecom’s 417.6 Mbps is the second-fastest, while Taiwanese Chunghwa follows with 391.3 Mbps.

T-Mobile (USA) and STC (Kuwait) are the joint global winners of 5G Availability

Users’ ability to enjoy all the benefits of 5G directly depends on the proportion of time they have a 5G connection. Our users on T-Mobile (U.S.) and STC (Kuwait) spent the greatest proportion of time with an active 5G connection — more than one-third of the time. Both operators are statistically tied for the top spot with scores of 35.7% and 33.6%, respectively.

Chunghwa, FarEasTone and T-Mobile (Netherlands) – best 5G Video Experience globally best 5g network

Opensignal’s 5G Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams. Chunghwa, FarEasTone and T-Mobile (Netherlands) are joint global winners for 5G Video Experience scoring 85, 84.8, and 84.4 points, respectively. All three operators place in the Excellent (75 or above) category.


Taiwan’s FarEasTone sweeps away the 5G Global Winner award for 5G Upload Speed

Our users’ experience on FarEasTone is staggeringly fast when it comes to upload speeds on its 5G network. The operator is the global winner for 5G Upload Speed, with our users on its network reporting 66 Mbps on average. Upload speeds are becoming more and more important as consumers are increasingly creating and sharing through social media.


5G Download Speeds were over 1000% faster than 4G on six operators

5G has had an astonishing impact on users’ average download speeds. Thailand’s AIS users experienced the most remarkable improvement of 1775.2% in their average download speeds with 5G compared to 4G, followed by those on Japan’s Rakuten (1560.5%) and Saudi Arabia’s Zain (1560.2%). Opensignal users on FarEasTone (Taiwan), TIM (Italy) and Vodafone (Spain) also saw improvements of over 1000%.


ASEAN markets saw the greatest improvement in Video Experience using 5G

AIS (Thailand) users saw the greatest 5G impact on Video Experience, with a 36.6% better score while streaming videos on their smartphones using 5G compared to 4G, followed by the Philippines’ Globe (32.8%) and Smart (23.4%). Users on all three networks enjoyed an Excellent Video Experience with 5G but not with 4G. Plus, 24 operators saw a 5G boost of over 10% on their users’ Video Experience.


Seven operators are top in 5G Games Experience best 5g network

All of South Korea’s operators — KT, SK Telecom, and LG U+ — are joint global winners for 5G Games Experience, with statistically tied scores alongside Netherlands’ T-Mobile and KPN, Singapore’s Singtel and Ireland’s Vodafone.


Games Experience saw a greater increase with 5G than Video Experience

Seven operators saw a 5G Games Experience that was over 20% better using 5G than on 4G compared with four for Video Experience. Globe saw the largest uplift in their mobile multiplayer gaming experience using 5G — their 5G score is a whopping 65.2% better than 4G. Globe’s domestic rival Smart ranked second, followed by Thailand’s TrueMoveH. Canada’s three national operators also make it to the top 30 for Global 5G Impact on Games Experience — while Rogers places among the top 10, its peers Bell and Telus are further below, along with U.S. operators Verizon and AT&T.

5G Global Impact best 5g network

In this section, OpenSignal has assessed the improvement, or uplift, that users’ experience when they connect to 5G compared to older 4G technology. For 5G Global Impact, we recognize the top 30 operators for the greatest uplift on four measures of mobile network experience: Download Speed Experience, Upload Speed Experience, Video Experience and Games Experience.

9 best operators

This section highlights the impressive improvements in user experiences that can be achieved through extensive investment in 5G. Looking at the results, nine operators deserve a shout-out for making it into the top 30 operators for 5G Global Impact across all four measures: Hong Kong’s 3 and CMHK, Philippines’ Globe and Smart, Taiwan’s Chunghwa and FarEasTone, Thai operator AIS, and two European operators — Switzerland’s Sunrise and Italy’s TIM.
A further 26 operators are among the top 30 for two or three categories. These include all three national operators from Ireland, South Korea and Saudi Arabia; Kuwait’s Ooredoo and Zain; Spain’s Orange and Vodafone; Germany’s
Deutsche Telekom; Japan’s Rakuten; as well as AT&T U.S. and Vivo Brazil from the Americas. best 5g network


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