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Amtrak Prepares for Increased Thanksgiving Travel

In anticipation of the busiest travel week of the year, Amtrak is preparing to accommodate the surge of holiday travelers with extra trains and capacity on several routes. Tickets sell out quickly, so customers are encouraged to plan ahead and book tickets early.

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With the Thanksgiving travel season soon underway, Amtrak is prepared to operate every available passenger railcar in its fleet. Amtrak is adding extra trains for more seating on the Northeast Corridor (NEC) and is adding extra cars to existing trains along the Midwest and West Coast routes.

With more than 500 destinations nationwide, customers can witness some of the best sightseeing opportunities the United States has to offer while getting to their holiday destination of choice,” said Amtrak President and CEO Richard Anderson. “This year for Thanksgiving, Amtrak customers can also do something good for the environment while traveling with ease to family, friends and loved ones.”

On the NEC, Amtrak Acela (Boston – Washington, D.C.) and Northeast Regional (Boston – Washington, D.C. – Richmond) trains will operate full and extended schedules with additional frequencies and added capacity during the Thanksgiving week. The Amtrak Keystone Service, Pennsylvanian and Empire Service trains will offer extended holiday capacity. Additional NEC trains, including the Keystone Service and Pennsylvanian will require reservations beginning Nov. 25 through Dec. 2.

In the Midwest, Amtrak Wolverine Service, Hiawatha, Pere Marquette, Illinois Zephyr, Lincoln Service, Saluki and Illini trains will all offer extra capacity to accommodate increased customers. Extra service will be operated by Amtrak to some Downstate Illinois cities. Chicago and Hiawatha service will also require reservations between Nov. 26 and Dec. 2nd. At Chicago Union Station, Sleeping Car and Business Class customers, as well as top-tier Amtrak Guest Rewards members, can experience the Metropolitan Lounge and pre-board their trains. Coach customers can purchase day passes to the lounge.

On the West Coast, additional capacity will be added to the Capitol Corridor (Auburn/Sacramento – Oakland – San Jose), San Joaquins (Oakland/Sacramento – Bakersfield) and Pacific Surfliner (San Diego – Los Angeles – San Luis Obispo) routes. During the holiday period, the Pacific Surfliner service will also require reservations between Nov. 27 and Dec. 2.

Being able to easily travel from/to city centers, Amtrak offers the freedom to use phones and electronic devices (no “airplane mode”), the ability to travel with small pets on many trains, large spacious seats with ample leg room, no middle seat, and one of the most generous baggage policies in the travel industry, applicable for two personal items and two carry-on bags. Amtrak also offers up to 45% off when six passengers travel together as part of its Share Fares deal so customers can Get Carried Away on Amtrak.

Last year, Amtrak had its largest passenger count to date during the Thanksgiving week with over 846,000 riders on its trains across the country. Amtrak carried over 160,000 customers the Sunday following Thanksgiving last year.

Here are some things you should know if you’re planning to travel with Amtrak:

  1. Booking: You can book your Amtrak travel online through the Amtrak website or mobile app, by phone, or at a staffed station. You’ll need to select your departure and arrival cities, travel dates, and preferred class of service.
  2. Classes of service: Amtrak offers several classes of service, including coach, business class, and sleeper accommodations. Coach class is the most affordable and offers basic amenities like reclining seats and access to a cafe car. Business class offers additional perks like extra legroom and complimentary beverages. Sleeper accommodations include private bedrooms, lounge areas, and dining services.
  3. Baggage: Amtrak allows passengers to bring up to two carry-on bags and two checked bags for free. Additional bags may incur a fee.
  4. Food and beverage: Most Amtrak trains have a cafe car or dining car where passengers can purchase meals, snacks, and drinks. Passengers in sleeper accommodations may have access to complimentary dining services.
  5. Wi-Fi and entertainment: Many Amtrak trains offer free Wi-Fi and power outlets for charging devices. Some trains also have onboard entertainment options like movies and music.
  6. Boarding: Passengers should arrive at the station at least 30 minutes before departure. Amtrak trains generally board 30 minutes before departure and close their doors 5 minutes before departure.
  7. Onboard rules: Amtrak has several rules and policies that passengers must follow, including no smoking or vaping, no alcohol consumption in coach class, and no pets in most train cars.

Customers can easily connect directly with Amtrak before, during and after their travels:

  • Download the Amtrak app for easy booking and travel updates
  • To connect with customer service follow Amtrak on Facebook and @Amtrak on Twitter
  • For real time service alerts, follow @AmtrakNECAlerts for updates within the Northeast Region and @AmtrakAlerts for any other alerts outside of that region

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