Alipay Adds a Beauty Filter to its Facial Scan Payment System to Encourage More Female Users

China's biggest mobile payment operator responds to complaints its facial scans make users look ugly

Chinese beauty standards may be changing, but that doesn’t mean the country’s women want to look ugly when they’re paying for goods and services on their phones.

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Alipay, the country’s biggest mobile payment system, has been the subject of online criticism this week because its facial recognition payment option supposedly doesn’t make users look pretty enough.

The move came after Sina Weibo’s tech channel pointed to data that showed male adoption rates of facial scan payments on Alipay were higher than those for females. “Be honest, when you’re using the facial payment option, do you think you’re ugly?” asked the account via a poll.

After more than 40,000 people voted, the poll showed that over 60% felt the payment method made them look ugly and “not as pretty as when taking a normal photo”.

alipay facial scan payment china beauty

A couple of hours later, Alipay’s official WeChat account responded, announcing that facial scan payment systems throughout the country would be updated with a beauty filter within the next week.

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