Edinburgh Airport has become the first airport in Scotland to offer home luggage collection through a new partnership between baggage technology company Airportr and easyJet.

Launched for the summer travel period, the service allows easyJet passengers departing Edinburgh to have checked luggage collected from their home, office or hotel. Airportr checks the bags in, passengers receive digital baggage receipts and tracking updates, and they can arrive at the airport without visiting bag drop. On flights to Geneva, luggage can also be delivered from the aircraft to the traveller’s final address.

“Making travel as easy as possible for our customers is at the heart of everything we do, which is why we’re really pleased to be introducing Airportr’s services for our customers flying from Edinburgh Airport,” said Kevin Doyle, easyJet’s UK Country Manager. “With the summer holidays now underway, we want to make the journey as smooth as possible for our customers whether they’re travelling for business or leisure.”

More than convenience

At first glance, this looks like another premium add-on for travellers who dislike pulling suitcases through railway stations. It is that. But for Edinburgh Airport, the more interesting benefit happens inside the terminal.

Edinburgh welcomed more than 16.9 million passengers in 2025, making it Scotland’s busiest airport and the sixth busiest in the UK. Its busiest day last summer reached 61,636 passengers. Moving even a small share of checked bags away from terminal desks can reduce queue pressure, free floor space and make passenger flows more predictable during peak periods.

“We’re always looking at ways to make travel easier for our passengers, and this new service from easyJet and Airportr does exactly that,” said Peter Barnes, Chief Operating Officer at Edinburgh Airport. “Being the first airport in Scotland to offer home luggage collection gives passengers even more choice and convenience, particularly during the busy summer period when many people are heading away on holiday.”

The launch fits Edinburgh’s wider investment in passenger processing. Ahead of summer 2025, the airport completed a £5.8 million redesign of its check-in hall, creating additional space and installing 50 self-service kiosks. Airportr extends that strategy beyond the terminal: rather than making bag drop faster, it removes it from the passenger’s airport journey altogether.

How it works

Airportr collects luggage during a booked time slot, completes airline check-in and sends confirmation once the bags have entered the airport system. Passengers travel directly to security, while their bags continue through the usual handling process. easyJet confirms the service is currently available for departures from Edinburgh, London Gatwick and Geneva, with digital tracking included.

This is a paid service rather than a universal airport benefit. Airportr lists a typical Edinburgh price of around £24–£34 for two bags collected from or delivered to a central location. That will appeal most to families, business travellers, passengers with sports equipment and anyone navigating public transport with several suitcases. A solo traveller carrying one cabin bag will probably struggle to see the point.

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Edinburgh also offers a simpler alternative. Its free Twilight Bag Drop lets easyJet, Ryanair, Jet2.com and British Airways passengers check luggage at the airport the evening before an eligible morning flight. It does not remove the journey to the airport, but it solves much of the same early-morning queue problem without an extra fee.

A scalable airport product

Airportr says it now handles more than one million bags annually, with 92% of users reporting an improved travel experience. Its airline partners include British Airways, Lufthansa, SWISS, Virgin Atlantic, Singapore Airlines and Austrian Airlines, alongside easyJet.

“Our ongoing, successful partnership with easyJet has demonstrated that door-to-flight and flight-to-door baggage service provides passengers with a level of convenience and peace of mind they find highly desirable as a part of their travel experience,” said Ultan O’Brien, Chief Revenue Officer at Airportr. “Extending those benefits to easyJet customers flying from Edinburgh Airport increases the value of our service across easyJet’s network and is just the latest in what we expect to be many more exciting expansions in years to come.”

The next test is breadth. Arrival delivery from Edinburgh is currently highlighted for Geneva, while the departure service launches with easyJet before other airlines join. Wider airline participation, clearer coverage information and transparent pricing during booking would make the proposition feel less like a useful extra and more like airport infrastructure.

Conclusion

Airportr is not alone in pushing check-in beyond the terminal. Dubai-based DUBZ and marhaba already offer home or hotel check-in, baggage collection and arrival delivery, while electronic bag-tag providers attack the same problem differently: reducing the friction around checked luggage before passengers reach a counter.

What makes Edinburgh significant is the setting. This is not a luxury hub building a concierge perk around premium passengers; it is a fast-growing regional airport and a major low-cost carrier trying to manage summer volume more intelligently.

The real measure of success will not be how pleasant the courier experience feels. It will be whether enough passengers use it to change queue lengths, staffing needs and terminal capacity. If that happens, Baggage-as-a-Service may stop being an optional upgrade and become something airports actively design into their operations.