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Ofcom Finds AI Growing in UK Telecom Customer Service

More UK consumers are using AI tools to sort out phone, broadband and pay-TV issues, but Ofcom’s latest research shows […]

Airlines Know Something Telecom Providers Don’t: Where the Customer Is Going Next

Airlines have spent years getting better at selling things around the flight: seats, bags, meals, lounge access, insurance, cars. Now […]

GK Telecom Tests PerkNet as eSIM Push Reshapes Mobile Retail

UK telecom distributor GK Telecom is testing a new rewards platform across 170 universities in what looks, at first glance, […]

Lightyear Launches AI Agents for Enterprise Telecom

Lightyear has launched what it calls the first agentic platform built specifically for enterprise telecom, moving artificial intelligence beyond dashboards […]

SimBuster Brings IVR and AI Telecom Tools to Mobile

SimBuster has launched a mobile communications app that pulls together several services normally scattered across different telecom products: second numbers, […]

SK Telecom Waives eSIM Fees, but Not for Korea-Bound Travellers

South Korea’s largest mobile operator is removing eSIM charges for a limited period, a move that sounds tailor-made for tourists […]

FlexiRoam Signs Telecom MoU to Scale AI eSIM Platform

FlexiRoam has signed a non-binding memorandum of understanding with an unnamed global telecommunications company, opening the door to a broader […]

GK Telecom Brings Three PAYG eSIM to Retail

GK Telecom has launched Three Pay As You Go eSIM across its independent retail network, giving local mobile retailers a […]

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